سياسة الخصوصية

Due to the unique nature of our products, returns are generally not accepted unless:

• The item arrives damaged

• The item received is incorrect

• The item has been materially misrepresented

The following items are non-returnable:

• Custom commissions

• Made-to-order pieces

• Restoration work

• Special sourcing requests

• Items clearly sold as one-of-a-kind

Any damage must be reported within 48 hours of delivery.

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Claims should include:

• Photographs of the item

• Photographs of the packaging

• Photographs of the shipping label

 

Claims submitted outside this timeframe may not be accepted.

Approved refunds will be processed to the original payment method.

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Shipping charges, customs duties and third-party fees are non-refundable unless required by law.