Shipping
Policy
Shipping
Destinations
Tribulus ships within the UAE and selected international destinations.
Some products may be restricted to UAE delivery only due to species regulations, shipping restrictions or permit requirements.
Processing
Times
Orders are typically dispatched within 3–10 business days unless otherwise stated.
Custom commissions and made-to-order pieces will have separate timelines communicated during the ordering process.
International
Orders
Customers are responsible for confirming that an item may legally be imported into their country before placing an order.
Any permits, licences or approvals required by local authorities remain the responsibility of the customer.
Customs
& Duties
International orders may be subject to:
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Customs duties
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Taxes
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Import fees
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Inspection charges
These costs are the responsibility of the customer.
Customs Delays
& Seizures
Tribulus cannot guarantee customs clearance.
We are not responsible for delays, confiscation, destruction or refusal of entry where local import regulations prevent shipment or ownership.
Insurance
Where shipping insurance is included or selected, coverage is subject to the terms and conditions of the relevant courier or insurer.
